Privacy Policy

Collection and Use of Personal Information

When you place an order at, we require you to provide us with personally identifiable information. This information provides us the specifics of who you are and can be used to identify, contact or locate you. Personally Identifiable Information may consist of: your name, address, telephone number, email address, birth date, billing information, occasion type (Valentine's Day, etc.), products purchased, any relevant promotion code and information and the recipient's name, address, telephone number, email address and any other information you may provide us. We use Personally Identifiable Information for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of our new products, services and offers. Personally Identifiable Information is compiled by us and analyzed on both a personal and an aggregated basis.

We may contract with some third-parties to provide services including but not limited to credit card processing, distribution, data management, etc. We only provide these third parties with the information needed for them to complete these services. We also ask any third parties to confirm their security and privacy policies are consistent with ours.

When you place an order, we will establish your own Personal Account where information used in placing such order is saved. Your Personal Account is password protected from all third parties. You may access your Personal Account by requesting your password from us (go to My Account) and then signing in with that password. Afterward, you may change your password, edit your Personal Information or request a password reminder at any time. Our database stores your billing and delivery information, and will automatically transfer it to the order form each time you place an order so that you do not have to re-enter this information when you sign in at subsequent visits.

Within your Personal Account, you may opt in for our additional services. We may use your contact information so that you receive the full benefit of these services. You may view, edit or opt out of these services at any time.

Your password will be your personal and confidential code to access your personal accounts on our sites. You may change your password as often as you would like.


A cookie is a small file that can be stored on your computer's hard drive. uses cookies so that we can better serve you when you return to our site. You may be able to set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. However, please note if you disable cookies, you may not be able to view all the pages or functions within our sites. Our cookies do not contain any personal information about you so will not be able to determine your identity. During your visit, we will record information regarding the number of visits you make to the various pages of our site. This information helps us determine the areas of that are most attractive to our visitors, so that we can make improvements or add new features based on our visitors' interests.

IP Address

An IP address is a number that is assigned to your computer when you are using your browser on the Internet. The servers that serve our web site automatically identify your computer by its IP address. We do log IP addresses, but the addresses are not linked to individual customer accounts nor are they used in any other way to personally identify our customers.

Links to Other Sites

Visitors will find links from to independently-owned, controlled and/or managed World Wide Web or internet sites whose content may be of possible interest to our visitors. In many cases, but not always, the links represent cooperative projects or mutual links established with the organizations connected with these sites. While we initially visit these sites to which we directly link, please note that we do not control the content that appears on these sites and such content may be constantly changing. We encourage parents or guardians to monitor their children's online use, and to help us protect their privacy by instructing them never to provide personal information without permission.


Consumers are able to order online with the use of a credit card. In such instances, Enesco Canada uses secure server software over a Secure Socket Layer (SSL) line, the latest technology to protect your credit card information. SSL is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your credit card information so that the information from your credit card cannot be read as it travels over the Internet.

Electronic Greetings

Your electronic greeting messages are always considered confidential and securely protected. Electronic greetings will only be accessed when in rare circumstances it is necessary for the purpose of completing your request.

Survey Responses

Periodically, will encourage consumers or Club members to participate in surveys or contests. The information we collect from these surveys is used to improve your overall customer experience. In the case of a Club site contest or a request for a response, the submission may be shared with other Club members through a posting on the Club site. Any Club member submitting responses through this vehicle automatically grants permission for their response to be posted within that Club site. It is Enesco's policy never to post on its site, more than a child's first name, last name initial, age and state.


If you have any questions regarding our privacy policy, you may contact Enesco Canada through our Contact Us link on the navigation bar or by mail to the following address:
Enesco Canada Corporation
2425 Skymark Ave.
Unit 3
Mississauga, ON L4W 4Y6

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2425 Skymark Ave
Unit 3
Mississauga, ON
L4W 4Y6